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Quality and Training Coordinator

GENERAL JOB DESCRIPTION

Reviews participant records to ensure agency compliance with all program standards. Assists in training new staff and in providing ongoing training to all department staff. Maintains a partial caseload.

DUTIES

  • Assists in ensuring that all CCD programs meet quality standards set by AASA and/or MDHHS and/or any other funding source
  • Conducts Chart reviews
  • Shadows, monitors and audits in-home visits conducted by CCD staff
  • Assists in training new staff
  • Mentors staff
  • Assists in conducting ongoing training of staff and/or training on new requirements
  • Maintains partial caseload
  • Works closely with the Quality and Training Manager
  • Assists in developing internal procedures and best practices that meet MDHHS and/or AASA standards and/or any other funding source
  • Assists in providing documentation and reports of program activities to AASA, MDHHS and/ or any other funding source
  • Ensures compliance with all service standards and program guidelines issued by the AASA, MDHHS, and/or any other funding source
  • Other duties as assigned

REQUIREMENTS

Has excellent interpersonal and group process skills.  Is accurate, conscientious and flexible with attention to detail. Is familiar with computers and has proficiency in Microsoft Word and Microsoft Excel.  Accepts direction, is well organized, and has the ability to meet deadlines.  Willingness to work in a team environment.  The Senior Alliance is a non-profit 501c(3) where philanthropy on behalf of the agency is a requirement of all employees. Perform job functions with ethics, honesty and integrity.  Must have valid driver’s license and reliable transportation.

EXPERIENCE

2 years experience in a non-profit environment with a community health and/or human services organization working with older adults. Familiarity with the aging network, community organizations and resources for seniors is desirable.  Some experience with data entry and data management required.

EDUCATION

Licensed social worker or registered nurse in the State of Michigan. For nurses, bachelors degree preferred

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