GENERAL JOB DESCRIPTION
Through a care transition model, work with field and hospital pharmacy technicians/community health workers, patients being discharged from hospitals or other skilled facilities, and their caregivers to reduce avoidable readmissions. Work with the field, hospital and office pharmacy technicians to reconcile patient medication discrepancies.
- Counsel patients on medications including side effects and drug interactions.
- Provide pharmacological information by answering questions and requests of health care professionals.
- Document medication reconciliation sessions and other program components into a database.
- Obtain training and maintain certification in the care transitions model utilized by the agency.
- Actively participate in team meetings, present and review case studies, review readmission trends, and utilize data feedback to improve program processes and outcomes.
- Develop and maintain open lines of communication with partner organizations.
- Work with hospitals and other payer organizations, as contractually required.
- Adhere to programmatic policies and procedures established with the program’s contractual partners.
- Work with Information Technology Specialist to maintain functionality of the program’s database.
- Work with the fiscal department to insure accurate and timely billing of programmatic activities.
- Comply with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration by monitoring nursing unit inspections; maintain records for controlled substances; study existing and new legislation; and advise management on needed actions.
- Maintain pharmacological knowledge by attending educational workshops, seminars and classes.
- Complete third-party insurance forms and other paperwork as necessary.
- Coach patients and caregivers on how to access available community resources, interact with healthcare providers, and provide information regarding durable medical equipment and home healthcare supplies, as deemed necessary.
- Be an advocate for older adults and an effective speaker at local, state and national forums.
- Other duties as assigned
Must have excellent interpersonal and group process skills. Ability to seamlessly work in a team environment. Accurate, conscientious and flexible with attention to detail. Proficient with computers and software applications. Accepts direction, is well organized, and has the ability to meet deadlines. Has good handwriting. This position is subject to the rules/regulations of hospital and national accreditation standards which at a minimum include: annual tuberculosis tests, flu vaccinations, and vaccinations (or proof of immunity) for MMR, Varicella, Hepatitis B, and potentially others as required by TSA’s partner hospitals and/or regulations. Must have a valid driver’s license and reliable transportation. The Senior Alliance is a non-profit 501c(3) where philanthropy on behalf of the agency is required of all employees.
Doctor of Pharmacy (PharmD) from an accredited college or university is preferred. Candidate must have a current valid state of Michigan Pharmacist license.